OPERATIONS TRAINING + COACHING
OPERATIONS TRAINING + COACHING
PEOPLE + SYSTEMS + COHESION = RESULTS
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Jill Dunchick Consulting has teamed up with Jessica Lamb and Katherine Myers-Crum to put together a comprehensive, video-based, operations training series.
Throughout our combined years of experience as leaders and coaches, we've noticed that high-quality support for school operations teams has been nearly impossible to find. Our team took a year to interview and coach ops leaders across the industry, spanning organizations from single-site schools to networks in multiple states.
The result? Our comprehensive Operations Training and Coaching series is aimed at building the hard and soft skills ops leaders need. We are confident the video workshops, combined with add-on coaching, will provide both the hard and soft skills that operations leaders need to ensure their schools have the resources, systems, and human beings needed to fulfill their respective missions. Purchase one video or the series of videos below, you decide what is right for your team.
OPERATIONS TRAINING + 1:1 SESSION COACHING: $200/SESSION; $1500/SERIES
Once purchased, the participant can engage in a one-hour professional development session. The session can be purchased as a stand-alone session, or you can purchase the series, and determine the pace at which you want to complete the trainings.
OPTIONAL COACHING SESSION ADD-ON: $150/SESSION
Members can schedule a 60-minute personalized coaching session with Jill, Jessica, or Katherine after viewing each session to discuss their progress and receive targeted support.
OPTIONAL: ON-SITE AUDIT &/OR COACHING/PLANNING $2,500
For an additional fee, you can request a member of our operations training team to spend six hours on-site providing strategic analysis, real-time feedback, and modeling to support and accelerate the growth of your operations team. Contact Jill if you're interested in adding this to your experience.
SESSION 1: BUILDING ENROLLMENT AND COMMUNITY CONNECTIONS
SESSION 1: BUILDING ENROLLMENT AND COMMUNITY CONNECTIONS
Presenter: Katherine
Purchase includes: Session video, session worksheet, and materials, option to add coaching for $150
Deliverables: Annual Enrollment Project Plan; Community Event Plan
Full enrollment is the backbone of every other factor at your school. Ensure a fully enrolled school by developing a comprehensive project plan that moves from clear messaging to on the ground action. And, learn to build support in your school and community by creating lasting relationships with community members and key stakeholders.
SESSION 2: STAFF-LED REFERRAL & HIRING CAMPAIGNS
SESSION 2: STAFF-LED REFERRAL & HIRING CAMPAIGNS
Presenter: Jessica
Purchase includes: Session video, session worksheets, and materials, option to add coaching for $150
Deliverables: Annual Staff-Led Referral & Hiring Campaign Strategy
Your staff are the most impactful ambassadors to referrals and prospective hires. From their institutional knowledge to daily experiences, they provide an honest, genuine perspective that candidates love to hear. Staff-led referral and hiring campaigns enable your team to flex their leadership skills and consistently generate quality leads. From school-based talent leads to hiring day roles, learn how to scale referral and hiring campaigns that will deepen staff connections to talent initiatives and produce robust, year-round candidate pipelines.
SESSION 3: WHOLE-SCHOOL SYSTEMS AND PROCEDURES
SESSION 3: WHOLE-SCHOOL SYSTEMS AND PROCEDURES
Presenter: Katherine
Purchase includes: Session video, session worksheets, and materials, option to add coaching for $150
Deliverables: School Entry Plan utilizing the Systems Framework
Creating and maintaining effective and efficient whole-school systems ensures your staff and students feel safe and comfortable throughout the school day, from drop-off to pick-up. Learn to create, execute and evaluate your school-wide systems using a simple framework for decision making and communication. This will ensure effective, efficient, value-driven systems that will permeate all aspects of your school-day.
SESSION 4: TEAM ESSENTIALS: SET YOURSELF UP FOR SUCCESS IN 2024-25
SESSION 4: TEAM ESSENTIALS: SET YOURSELF UP FOR SUCCESS IN 2024-25
Presenter: Jill
Purchase includes: Session video, session worksheets, and materials, option to add coaching for $150
Deliverables: Agendas + Practice: Team Meetings, One on One Meetings, Team Huddles
Motivating and empowering your team members is crucial in any leadership role. However, it is often most neglected in the fast-paced, crisis-averting, check-list driven world of operations. In this session, you will analyze exemplar operations agendas for team meetings, one on one meetings, and team huddles. Participants will then design, practice, and receive feedback on their team essentials.
SESSION 5: RETENTION & GROW YOUR OWN HIRING: ENGAGING YOUR HIGHEST PERFORMERS & COMMUNITY FOR 2024-25 STAFFING
SESSION 5: RETENTION & GROW YOUR OWN HIRING: ENGAGING YOUR HIGHEST PERFORMERS & COMMUNITY FOR 2024-25 STAFFING
Presenter: Jessica
Purchase includes: Session video, session worksheets, and materials, option to add coaching for $150
Deliverables: Annual High Performer Retention Strategy; Grow Your Own Teacher Academy Plan
While the spring semester marks the traditional start of retention and hiring season, we know that talent strategy is truly a marathon that encompasses year-round initiatives. The most successful talent strategies are multi-tiered systems that include your highest performers and thoughtfully engage your greater school community to propel hiring and overall staff retention.
Join me as we learn high performer retention strategies and how Grow Your Own Teacher Academies can serve your community as a professional development opportunity and candidate pipeline to new and veteran instructional and non-instructional staff.
SESSION 6: COMMUNICATING YOUR SCHOOL VALUES THROUGH INTENTIONAL ENVIRONMENTAL CHOICES
SESSION 6: COMMUNICATING YOUR SCHOOL VALUES THROUGH INTENTIONAL ENVIRONMENTAL CHOICES
Presenter: Katherine
Purchase includes: Session video, session worksheets, and materials, option to add coaching for $150
Deliverables: Daily Walkthrough Set-up Checklist
School environments set the tone for every person who walks through your front doors, from scholars to staff to families. Learn to make intentional choices that communicate your values and support scholar growth. Learn how to take quick daily audits of your school to ensure that your school environment is communicating what you want it to, and be fully prepared to welcome your staff and scholars each morning.
SESSION 7: CREATING YOUR ANNUAL TALENT STRATEGIC PLAN
SESSION 7: CREATING YOUR ANNUAL TALENT STRATEGIC PLAN
Presenter: Jessica
Purchase includes: Session video, session worksheets, and materials, option to add coaching for $150
Deliverables: Annual Talent Strategic Plan
As we look ahead to the school year, our commitment to building a streamlined talent plan is crucial to a school's success. This strategy is not just a plan; it's a promise to nurture, inspire, and empower our workforce.
Join us as we combine high-leverage strategies such as high-flyer retention, community-based pipelines, strategic recruitment, and early commitment conversations to craft a 2024-25 strategic talent plan that will have you feeling excited, not overwhelmed!
SESSION 8: OPERATIONS DRIVES INSTRUCTION: SYSTEMS, COMMUNICATION, + REAL-TIME COACHING YOUR TEAM
SESSION 8: OPERATIONS DRIVES INSTRUCTION: SYSTEMS, COMMUNICATION, + REAL-TIME COACHING YOUR TEAM
Presenter: Jill
Purchase includes: Session video, session worksheets, and materials, option to add coaching for $150
Deliverables: Instructional Operations Audits focused on Classrooms + Instructional Supplies
In this session you will examine, create, and practice rolling out formats and systems to ensure that your operations team “blocks and tackles'' any external distractor that disrupts instruction and causes undue stress for teachers. During the session and subsequent coaching, you will identify and solve two current “problem” areas regarding instructional operations in your school community.
ABOUT THE TEAM
Jill combines her expertise in body-centered healing sciences with her coursework and twenty five years of experience as an educator and leader to ensure that all of her clients are supported to explore their internal blocks, release what is holding them back, and continue leading and living from their authentic, embodied self.
Jill served as Senior Director of Leadership for Emerging Networks of Schools (LENS), Executive Director for New School Development at the Recovery School District, and as Managing Director for Leadership Development for New Leaders for New Schools. Jill’s leadership experience includes turnaround work as an Assistant Principal and Principal at Mastery Charter Schools in Philadelphia. She has taught in general and special education classrooms in middle, high, and alternative placement schools, and was a Teach For America Corps member in New Orleans. Jill's traditional education includes a bachelor's degree from Dickinson College, masters' degrees from the University of Pennsylvania and the University of New Orleans.
Jessica Lamb is the founder and CEO of Lamb Consulting, which supports school leaders in building strong staff cultures and talent systems that increase teacher satisfaction and disrupt teacher attrition. With over a decade of experience, she has held a diverse range of roles as a teacher, instructional coach, Spanish translator, and talent acquisition director. A Sue Lehman Semi-Finalist and Teacher of the Year Finalist, Jessica's career and talent services have impacted thousands of students nationwide. Her talent portfolio has seen a 78.5% staff retention rate, a 25% increase in early commitments from high performing staff, and over 80% retention rate for teachers of color.
A proud alumna of The Ohio State University (B.A. - History and Spanish) and University of Kansas (M.S.Ed), Jess’ passion for education stems from her own lived experiences as a student and believes in the immense power of creating school and staff cultures that provide school communities with positive, safe spaces to thrive and learn.
Katherine Myers-Crum is an attorney, educator, and advocate for educational equity and excellence for all children. In her 20 years+ in education (plus 3 as an attorney) she has worked as a teacher, teacher coach, Principal, and Executive Director in public schools in Chicago, New York and New Orleans. She founded and led Great Lakes Academy Charter School, a high performing and well respected K-8 charter school serving the Southeast side of Chicago.
She is passionate about supporting school leaders around the country in building operational capacity in their organizations. This includes evaluating current systems and facilities for efficiency and improvement, as well as building capacity on the human side. Nothing makes her happier than a school environment and operations that are thriving in service of the educational needs of the children and staff working there each day.
Ms. Myers-Crum has a JD from the University of Chicago, an MA in Education from St. John’s University and a BA Duke University.
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